Services

Mobile App Support and Maintenance

Whether your application is based on React Native, Flutter, or a more traditional native iOS and Android codebase we have the skills and experience to effectively and efficiently maintain your application going forward.

Our cost-effective mobile app support and maintenance service is a great way to keep your mobile app up-to-date and ahead of the competition. You'll get manageable monthly pricing and access to our diverse team of technical and design professionals, all for a fraction of the cost of a single developer.

As one of the UK's premier mobile app development agencies, we understand that moving to a new team can be a daunting task. That's why we've developed a structured and hassle-free onboarding process to ensure a seamless transition when we inherit your codebase.

Some mobile apps also require complicated back-end functionality and hosting. Our expert team is dedicated to finding innovative solutions that not only monitor your app's performance closely, but also provide significant cost savings in the long run through more modern serverless hosting methods such as Google Cloud Run or AWS Lambda.

We'll employ state of the art monitoring systems to track the performance of your back-end systems and mobile app. We are able to identify and resolve potential problems before they impact user experience, helping you maintain a smooth and reliable service without any unnecessary downtime.

We’re also based in Manchester, UK, and our dedicated maintenance team will be on hand whenever you need us for queries and support. We’ll have shared instant messaging channels, video calls and project management systems, so we’re always available and totally transparent. 

Our wide range of skills and 20+ years of experience across all mobile and server technologies ensures that you have the experience on-hand to push your app’s performance through our Boost service. This gives you the choice of reduced-cost developers or fixed-price functionality updates, so you’re always in control of your budget.

Service Benefits

Our team's years of experience in mobile app development and cloud infrastructure means we're on-hand with the skills you need at a fraction of the cost

Leverage Our Expert UK Team

Our CTO and product managers have an outstanding track record managing the success and stability of live service mobile apps - from Angry Birds to angry customers, we’ve managed them all. We know the ins and outs of what it takes to create a thriving mobile app, and we're committed to sharing our expertise to help your app reach its full potential. Partnering with us means you're choosing a team who truly understands the mobile app landscape and the complexities of maintaining and growing a successful live service

Expert Advice • Informed Decisions • Peace of Mind

Feature Expansion and Improvement

As your mobile application grows we will collaborate with you to develop new features and expand existing functionality based on business needs and customer feedback. Our unique Boost service gives you preferential rates and fixed-cost features, so that you know exactly what you’ll get and when it’s delivered.

User Engagement • User Retention • Keep Ahead of the Competition

Analytics and Reporting

We provide regular reports on app performance, including user engagement, session durations, and retention rates, to help you make data-driven decisions and monitor app growth. Interactive dashboards will always be available to ensure you’re in the loop and making informed decisions around features and priorities.

Informed Decisions • Revenue Prediction • Validated Roadmap

Platform Compliance and ASO

Platform compliance is one of the main reasons that apps are removed from the stores. 488,000 app developers have had all their apps delisted from Google and Apple app stores since Q1 2022 . We’ll keep on top of the changing privacy landscape and increasing requirements for new iOS and Android versions, so that you don’t have to. We’ll constantly monitor your listing and the competition to ensure that you’re ahead of the game on App Store Optimisation.

Legal Compliance • Search Performance

Regular Security Updates

Our experienced team will ensure that your app receives regular updates, keeping abreast of industry standards and ensuring that the latest security patches are integrated. We’ll keep on top of new iOS and Android requirements and trends, ensuring that your app is secure, compliant and in-step with the competition.

Security and Privacy • The Latest Tech • Simplified Feature Updates

Bug Tracking and Fixing

Our automated monitoring will be augmented by regular quality assurance (QA) from our internal test team as part of your monthly cycle. Our team can investigate customer reviews or find issues themselves before your customers do, giving us the opportunity to prioritise fixes and features through our shared project management system.

Customer Satisfaction • Peace of Mind • Quality Assurance

Performance Monitoring and Feedback

We constantly monitor the health of your service through issue tracking, performance monitoring and custom analytics dashboards. Our team will actively monitor customer reviews and feedback, collaborating with you to implement the necessary changes with measurable results.

Reduced Crashes • Speed and Performance • User Retention

Hassle-Free Hosting

Our team is dedicated to finding innovative solutions that not only optimise your app's performance but also provide significant cost savings in the long run. We take advantage of the latest serverless cloud technologies to ensure that when your app is quiet you’re not paying a penny - but more than capable of scaling with success.

Reduced Downtime • Reduced Costs • Scalability

Packages

Pricing plans for every need

Looking for a custom support package to cover your back-end services or customer issues?

Please get in touch and we'll be happy to help

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Jack Walker

Infrastructure
Cross Platform

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Gareth Reese

Cross Platform
Infrastructure
Another Strength

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We're looking to add more people to our team - join us today!

If you're interested in working for Foresight Mobile , click on the link below or send us a mail - hello@foresightmobile.com

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FAQs

Frequently Asked Questions

Questions about

Mobile App Support and Maintenance

Why do mobile apps need maintenance?

Mobile apps need maintenance to ensure their long-term success, security, and optimal performance in the ever-changing mobile app landscape. Regular maintenance allows us to quickly identify and fix bugs, optimise your user experience, and prevent unnecessary downtime. 

Keeping your app updated with the latest platform requirements, industry standards, and user expectations is crucial for maintaining compliance, competitiveness, and relevance. Maintenance also includes vital security updates to safeguard user data and preserve user trust. 

Additionally, app maintenance offers the opportunity to continuously refine features and functionality based on user feedback, KPIs and market trends, contributing to user satisfaction, increased retention, and sustained growth for your app.

Can one developer maintain a mobile app?

While it is possible for a single developer to maintain a mobile app, it can be challenging, and less effective than having a dedicated team. A single mobile developer may lack the breadth of expertise required to effectively manage various aspects of app maintenance, such as back-end functionality, cloud infrastructure or design.

By partnering with a dedicated app maintenance team, you benefit from a wider range of skills, experience, and resources to keep your app running smoothly, updated, and competitive. We’ll assign the most appropriate developer, designer or cloud engineer to your tasks - ensuring that updates are cost effective and expertly crafted.

Why is it important to maintain a mobile app?

Maintaining a mobile app is essential to ensure its long-term success, optimal performance, and security. Regular app maintenance helps identify and fix bugs, enhance user experience, and prevent unnecessary downtime. As the mobile app landscape constantly evolves with new platform requirements, industry standards, and user expectations, keeping your app updated ensures it stays compliant and competitive. 

Regular security updates are critical to safeguard user data and protect your app from emerging cyber threats. By investing in app maintenance, you also create opportunities to expand features and functionality based on user feedback and market trends. This proactive approach not only results in a more reliable and engaging app but also helps build user trust and loyalty, ultimately driving your app's growth and revenue potential.

Can I request new features for my app during the maintenance phase?

Yes of course! Your maintenance days will accrue if unused, allowing you to build-up enough time to work on any features or improvements you require. Our in-house design team is on-hand to work on the visuals before our tech team action the feature development and measure its impact.

More significant pieces of work can also be arranged at a reduced rate, ensuring you have the flexibility of a full development team without the associated costs.

Will you work with my previous agency on my behalf?

We’ll communicate directly with your previous agency to facilitate the smooth transition of your investment to both yourself and Foresight. You’ll receive all of the code and credentials you need to work with any agency you choose going forward. We can either communicate directly with the developers or agency, or advise and direct the process through yourself to ensure that we have everything you need to continue making your app a success.

How do you support our business goals?

We support your business goals by aligning our app maintenance and development efforts with your strategic objectives and user needs. From the onset, we work closely with you to understand your business vision, target audience, and app requirements.

Our experienced developers and CTO have a wide range of technical and product management experience across various industries. This knowledge, combined with a fresh perspective on your application will allow us to focus our maintenance efforts and provide new ideas for your business.

What type of reports do you provide?

To keep costs to a minimum we’ll implement automated dashboards through Google Analytics, which will track all of the key performance indicators for your app. As part of our initial consultation we’ll ensure that we’re aware of your product goals and create custom events and conversions to track these in detail, along with any user acquisition methods so that you have a complete picture.

How do you monitor mobile app performance?

We monitor your app’s performance through a combination of custom analytics dashboards, performance monitoring and crash monitoring. This enables us to proactively identify and resolve potential problems before they impact user experience.

By closely tracking vital performance metrics like app crashes, load times, and user engagement, we can identify and resolve potential problems before they impact user experience. We also monitor customer reviews and feedback, as well as conduct regular quality assurance tests with our internal test team. This comprehensive approach ensures that your app delivers a smooth and reliable service.

What does mobile app maintenance mean?

Mobile app maintenance is a continuous process that ensures your mobile application performs optimally, remains secure, and stays updated with the latest platform requirements and industry standards. This involves monitoring app performance, addressing technical issues, implementing regular security updates, and continuously adapting to evolving user needs and expectations.

How much will it cost to support my mobile app?

Costs can vary depending upon the complexity of the app, the back-end technologies used and the number of active users you're supporting. App support can start from as little as £725 / month and we'll have a better idea after a quick chat and completing your free code audit.

How much does it cost to support my mobile app?

Costs can vary depending upon the complexity of the app, the back-end technologies used and the number of active users you're supporting. App support can start from as little as £775 / month and we'll have a better idea after completing your free code audit.

Testimonials

What our clients think

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"A team of great marketing experts"

“They’re more thoughtful than any other development team I’ve worked with..... I’m not sure what they could improve."

Mark Bryk
CTO, Prax

"The best marketing agency out there"

"The team has delivered exactly what we asked for but is able to use their own skill and judgment to make improvements"

Frederick Drapkin
CEO and Founder, Tenner

"One of the best marketing agencies"

"Foresight Mobile effectively and promptly met our needs. They were a candid, reliable, and collaborative partner."

Fumbi Kolawole
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